We are a long established GP practice in the heart of East Sheen.
As a practice we pride ourselves on our continued efforts to improve our service and provide the highest standards of care for our patients.
We are now offering Face to Face or Telephone appointments which can be booked online or via reception. Where possible we would encourage you to book appointments online.
We offer Urgent appointments on the day (Monday-Friday) please call between 8am and 11am, and you will be put on a triage list for the duty doctor to call you back who will assess you over the phone. If you are calling for an urgent appointment please call as early in the morning as possible. For non urgent appointments please call after 11am. For an urgent call back in the afternoon please call at 1pm.
Our receptionist may need to ask you some questions regarding your symptoms to establish whether you need an urgent appointment or not. This is not to be personal but to make sure you are offered the correct advice and care. They may also suggest you should be speaking to a pharmacist rather than a GP.
Text appointment reminder service
Please note that we are now sending out text reminders for telephone appointments booked in advance. If you haven’t received these please check with reception that we have your correct mobile phone number (or please let them know if you want to opt out of this service).
Friends and Family Test
We want to ensure that you have the best possible experience of care. Please can we ask you to take a couple of minutes and complete the friends and family test. (The light blue box on the right of this page) This will help us to gather feedback on the service and care that we provide. We will publish the results of this survey on a monthly basis.
NHS BREAST SCREENING PROGRAMME
Please be aware that women are sent their initial screening invitations sometime between their 50th and before their 53rd birthday.
If you are concerned about your breasts before the age of 50 please do not hesitate to book an appointment with one of our GP’s.
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