Practice Policies

Rights and Responsibilities of Patients

We shall do everything possible to ensure patients find a safe and welcoming environment at the surgery. Patients have a responsibility to observe Health and Safety notices, keep children under control and respect other patients and staff.

Violence

Should a patient demonstrate violent or threatening behaviour towards staff they will be removed from the list immediately.

Confidentiality

Patient’s medical records are confidential. Information will only be given to a third party with the written permission of the patient.