Appointments
Routine appointments
We offer Face to Face or Telephone appointments which can be booked online or via reception.
Where possible we would encourage you to book appointments online.
If you would like to book an appointment, request a prescription or have an administrative query and would like to submit via an online portal please use the link Contact us about your request
Out of Hours
Sheen Surgery operates extended hours every Monday when the surgery will be open from 8 am – 8.00 pm.
Tuesday – Friday the surgery is open from 8 am – 6.30 pm
RGPA HUB
The Richmond General Practice Alliance Ltd (RGPA) runs the Enhanced Access Service (The Hub) on Saturdays . This service is designed to offer additional routine primary care appointments to NHS patients registered with a Richmond GP.
Routine appointments can be booked with GPs, Nurses, Nurse Associates, HCAs and Paramedics. Appointments can include baby immunisations, cervical smears, dressings, removal of stitches, health checks, quit smoking advice as well as routine GP appointments.
The Hub locations are based at York Medical Practice Oak Lane, Twickenham TW1 3PA and Essex House Surgery Station Road, Barnes SW13 0LW.
All appointments are made or cancelled via the patient’s home practice. To contact The Hub to cancel or reschedule an appointment during operating hours only (Saturdays 08.00 – 20.00) the number to call is 0333 405 4060 .
IF YOU NEED A DOCTOR WHEN THE SURGERY IS CLOSED YOU SHOULD CALL 111
Local Walk-In Clinics
Teddington Walk-In Centre
Hampton Road, Teddington, Middlesex, TW11 0LJ Tel : 0208 714 4004
This facility is available to everyone in the area and offers advice and treatment for minor ailments and injuries. No appointment is necessary and the clinic is open from 8am-8pm seven day a week.
Chaperones
All of the Doctors and Nurses in this practice are happy for you to have a chaperone when you undergo an intimate examination.
Please let us know if you would like a chaperone and we will arrange for the person to be present. This chaperone may be a family member or friend. Alternatively, you may prefer a formal chaperone to be present, i.e. a trained member of staff.
Urgent Appointments
We offer Urgent appointments on the day (Monday-Friday) please call between 8am and 11am, and you will be put on a triage list for the duty doctor to call you back who will assess you over the phone.
If you are calling for an urgent appointment please call as early in the morning as possible. For non urgent appointments please call after 11am. For an urgent call back in the afternoon please call at 1pm.
Home Visits
If possible please try to telephone reception before 11am if you require a home visit.
A doctor will phone you back as it may be that your problem can be dealt with by telephone advice.
House visits are only available for patients who are housebound because of illness or disability.
